Shipping information

Free worldwide shipping with tracking on every order. Here is exactly what to expect.

Region Cost Average delivery Maximum Tracking
Switzerland, Germany, Austria Free 12–16 days 25 business days Yes
Rest of Europe Free 12–18 days 25 business days Yes
United States & Canada Free 12–18 days 25 business days Yes
Rest of world Free 15–20 days 30 business days Yes

How your order travels

  1. Processing (1–3 business days). We check stock and pack your order at the nearest partner warehouse.
  2. Shipped. You receive an email with the tracking number. Follow it on the Track your order page.
  3. In transit (10–15 days). Export, flight, import and local delivery. Tracking can pause for a few days at customs — that's normal.
  4. Delivered. To your door or your local post office.

Good to know

Orders with several items may arrive in separate parcels from different warehouses — you'll get one tracking number per parcel, at no extra cost.

Delivery times are estimates. During peak season (November–January) add 3–5 days.

Delivery guarantee: if your order hasn't arrived within the maximum time above, we reship it or refund you in full — your choice. Just email support@lovrex.com.

Duties and taxes

Most parcels are delivered without extra charges. Where import duties apply, they are either shown at checkout or charged by the carrier on delivery according to your country's regulations.

Questions about shipping? support@lovrex.com · Operated by REXOH LLC, 5830 E 2nd St, Ste 7000, Casper, WY 82609, United States.